You are working social media for your business as vigorously as you can. People are starting to notice and more and more leads are available to you. You know that you have to convert those leads to prospects and sales.
The reason that your leads are increasing is that you are heightening your online exposure and reputation through your web presence and your social media efforts. As was always the case (and will be until the end of time), it is all well and good to get leads and it is another thing entirely to convert those leads to paying clients eventually. The big question is what you do with those leads. It is imperative that you look at your strategy for converting leads and figure out if it is as appropriate and effective now as it was when you initially developed the strategy. There are many different ways in which you can make the most out of your increased number of leads and convert a great percentage (if not all) of them to clients.
Respond quickly: If you can manage to respond to a lead within a few minutes (perhaps 5), you will be increasing your chances of converting that lead. Being that prompt with the way in which you reach out to people makes all of the difference because it says that they are important to you and that you are making them your top priority. Your numbers will show extremely positive results. If you don’t get there first, one of your competitors will.
Be there for them: No matter when your lead contacts you (weekends, holidays, etc), you should always respond quickly and make them understand that you are available to them always. If you don’t do that, you potentially will be a lot of opportunities. lead conversion squared review
Consistency is the name of the game: It is critical to your business that you work consistently and reliably. People need to be able to count on you and to know that you will be where they can reach you and interact with you as much as they need to.
Timing is everything: When you are dealing with converting leads, the timing is the most critical factor of all. Always get there before anyone else does. That will give you the best chance at establishing a relationship with your leads and getting them to trust you and find you credible so that you can share a relationship that is built on mutual respect and one that gives benefits to both sides.
Ultimately, lead conversion is what you need to happen in order for your business to succeed. That is the clear indication that all of the hard work that you have done up to that point has paid off. It is one of the many analytics that you use to know that you are being successful. It isn’t enough just to make sales. Lead conversion is an extremely important step that must occur in your process that has the sale at the very end. If you track your conversion rate, you are able to identify if you have gaps in your strategy and then you can amend your strategy so that it is even more successful. You can hone your techniques based on that knowledge.
The more leads who come to you (in whichever way they do come), the more you have to adjust your strategy to accommodate the number. Your approach, in general, will most likely not change all that much; however, there will be differences when your business starts to grow. If you don’t grow along with the business, you won’t achieve the level of success that you should and can.
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Michael Cohn is the founder and Chief Technology Officer (CTO) of CompuKol Communications. He has over 25 years of experience in IT and web technologies. Mr. Cohn spent a significant amount of time at a major telecommunications company, where his main focus was on initiating and leading synergy efforts across all business units by dramatically improving efficiency, online collaboration, and the company’s Intranet capabilities, which accelerated gains in business productivity. He also reduced company travel and travel costs by introducing and implementing various collaboration technologies.